Frequently Asked Questions
Everything you need to know about protecting your investment.
How do I determine the correct size for my caravan cover?
To find the perfect fit, measure the external length of your caravan body at its longest point, excluding the A-frame. We recommend choosing a cover that is slightly larger than your measurement to ensure easy installation and proper airflow.
Are your covers fully waterproof or just water-resistant?
Our premium caravan covers are designed with a multi-layered, breathable fabric that is highly water-resistant. This allows moisture and condensation to escape from underneath the cover, preventing mold and mildew while keeping rain out.
How long does shipping take within Australia?
We offer fast shipping nationwide. Orders are typically processed within 24 hours, with delivery times ranging from 3-5 business days for metro areas and up to 7-10 business days for regional locations.
Do you offer a warranty on your products?
Yes, all our covers come with a comprehensive 2-year manufacturer's warranty that covers defects in materials and workmanship, ensuring your peace of mind against the harsh Australian climate.
Can I return my cover if it doesn't fit?
Absolutely. We offer a 30-day return policy. If the cover is unused and in its original packaging, you can return it for an exchange or a full refund. Please contact our support team to initiate the process.
How do I clean and maintain my caravan cover?
To extend the life of your cover, clean it while fitted to the caravan using a soft brush and lukewarm water. Avoid using harsh detergents or pressure washers, as these can damage the UV-protective coating.